If you are looking to return a faulty or incorrect item please contact us so that we can sort this out for you.

You can return any item within 28 days of receiving your original order. Any items returned after 28 days will not be processed.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


Please return your item to the following address: 

BKB (returns)
Unit 11B
Topland Business Park
Hebden Bridge

*We are unable to cover the cost of any returns. 

We recommend that you obtain proof of postage for any items that are returned. For high-value returns, we recommend insuring your parcel with the delivery service.

Need to exchange? 

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